At MC Services, our mission is to provide our customers with the best experience possible. Everything that we do and every investment we make stems from there.
Our investment in thorough background checks and an in-house training program for our technicians goes towards providing our customers with a reliable service. A reliable service, and knowledgeable technicians, fulfills our mission of providing the best experience possible for our customers.
The state-of-the-art machines we use in cleaning, as well as the most advanced cleaning techniques that we continually update our technicians in, are all so that our work yields high quality results and great satisfaction.
Having worked in Las Vegas and surrounding areas for over two years, our mission continues to be the same as on our first day in business. And with every year that goes by we become more efficient, and we continue to grow with our mission.
In order to be the best that we can be, we have a dedication to being a dynamic team that fosters communication over everything. Communication within the team is important to getting the job done right properly, the first time, and communication between technicians and our customers is extremely important as well. By knowing what is expected of team members, as well as of the project, we can cater to those exact needs time and time again.
Reaching our mission of providing the best experience possible is heavily based on our values and how we work, think, and communicate based on them. A dedication to customer satisfaction relies on integrity. All of our promotions and deals are always clear, and we do not engage in the bait and switch tactics other businesses employ. We believe in saving time for ourselves and our customers, and the only way to do that is to be honest from the get-go.
With honesty comes respect as well, for our customers and our team members. A company with integrity is one which is honest, respectful, and one that customers and employees can trust. And what we trust in as a company is our mission for providing the best experience, along with our dedication for high quality knowledge and equipment which gets us there.
At MC Services we value continual personal improvement, both at an individual technician level and as a whole company. Through continued training and education we can further the quality of our technicians’ work, as well as the effectiveness of our service.
We hold our mission and values very seriously, and we’re thrilled to offer a 100% satisfaction guarantee to back them up. If you are not completely happy with our work, we will make it right, and if you are still not happy we will give you a 100% refund.